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Certificate Course in Brand Management 

Duration: 24 hours

Mode: Hybrid; Spread over six weeks

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Class size: 15-25 

  • Introduction to Brand Management: An overview of the role and importance of branding in business, including its impact on customer perceptions, loyalty, and competitive advantage. 

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  • Brand Strategy Development: Techniques for developing a comprehensive brand strategy, including brand positioning, differentiation, target audience identification, and value proposition development. 

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  • Brand Identity and Visual Branding: Understanding the elements of brand identity, including brand name, logo, tagline, colors, typography, and imagery, and their role in conveying brand values and personality. 

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  • Brand Architecture: Strategies for managing brand portfolios and hierarchies, including brand extensions, sub-brands, and co-branding initiatives, to maximize brand equity and coherence. 

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  • Brand Communication: Techniques for developing effective brand communication strategies, including integrated marketing communication (IMC) plans, advertising campaigns, public relations initiatives, digital marketing strategies, brand narrative and storytelling.

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  • Brand Experience Management: Ensuring consistency and coherence in the brand experience across all touch-points, including product design, packaging, retail environments, customer service, and online interactions.  

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  • Brand Innovation: Strategies for keeping brands relevant through innovation and adaptation.  

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  • Emotional Branding: Exploration of the role of emotions in brand connection and loyalty. 

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  • Data-Driven Brand Management: Enhance the measurement section with advanced data analytics techniques for brand insights. 

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  • Digital Brand Management: Digital strategies for brand building, including social media branding and e-commerce brand management.

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  • Brand Equity Measurement: Methods for assessing brand equity and measuring brand performance, including brand awareness, brand perception, brand loyalty, and brand association metrics. 

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  • Brand Monitoring and Tracking: Tools and techniques for monitoring and tracking brand performance and perception over time, including brand audits, market research, customer feedback analysis, and social media monitoring. 

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  • Brand Crisis Management: Preparation for managing communication during brand crises or reputation-threatening events, including crisis planning, message development, media relations, and online reputation management. 

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  • Brand Licensing and Partnerships: Understanding the role of brand licensing and partnerships in brand extension and brand value enhancement, including licensing agreements, co-branding initiatives, and brand collaborations. 

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  • Brand Ethics and Responsibility: Discussion of ethical considerations in brand management, including honesty, transparency, authenticity, and corporate social responsibility (CSR) initiatives aligned with brand values. 

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  • Global Brand Management: Awareness of cultural differences and international branding challenges, strategies for adapting brand strategies and communication tactics to diverse global markets and consumer segments. 

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